Privacy Policy of Hi Assistant

General

Thank you for considering our Services. We take protecting your personal information very seriously and are committed to providing transparent privacy policies that explain the information we collect, how we use it, and what rights you have in relation to it. If there is anything you do not understand or would like more detail on please feel free to contact us at [email protected]. This document provides an overview of our privacy policy so that you can better understand its contents. I hope this helps satisfy any questions or concerns you may have about our practices.

By using our services, you agree to the collection and use of your information in accordance with this policy. If you have any concerns about how we are going to utilize your data, please do not continue using our service.

This privacy policy might occasionally be updated – so please make sure to check it regularly. In the event that a material change is made, we will post an update on our main access points or as otherwise required by applicable law.

Personal Data we may collect or use

• When you download an app, you receive all information shared with us by the relevant app marketplace.
• When you contact us, we process the personal data you provide to us, such as your name, email address and any questions or issues you raise (collectively, "Contact Information").

When you use the App, some information about your device may be processed automatically. This information is generally not personally identifiable and is only accessible in aggregate form. This information is processed based on our legitimate interest in improving the app and providing the best possible experience for our users. Otherwise, we may not be able to provide all requested services and app functionality. Examples of such information:

• App Usage Data – While using our Services, we may collect anonymous app data, session frequency and duration, level passes, purchases, errors, and other events. The purpose of these statistics is to improve our app and enhance your overall app experience.
• Technical Data - We may also collect anonymous data such as IP address, device operating system, language, hardware type.
• Identification Data - such as a unique device ID (persistent/non-persistent) to serve the anti-cheat system in the application
• Collection of Search Queries - Our app anonymously collects users' search queries in order to improve the services we provide. We do not collect personally identifiable information with search queries, nor do we use search queries to identify or track individual users. Instead, we use this data to understand how users interact with our app and improve the overall performance of our search functionality. This data helps us understand, for example, which search terms are used most frequently and how we can make these search results more relevant to our users.

These types of data are usually anonymous and can not be associated or connected with you.

These types of data are typically anonymous and cannot be linked or associated.

How we use Personal Data

The collected information will not be used for purposes other than those specified in this policy. We process your personal data on legal basis. For example, we may use personal information in the following ways:

• Our goal is to keep in close contact with you by sending marketing notifications, responding to customer feedback, and informing you of our policies and terms. We also use your information to personalize the experience for each person.
• Research and development: We use Personal Data for internal research and development purposes, as well as to improve the features and functions of our Services. In addition, we use information processed automatically in order to better understand user behaviour trends, identify potential outages, troubleshoot technical issues, operate more effectively overall, and optimize the App.
• The collected information will not be used for purposes other than those specified in this policy. We process your personal data on legal basis. For example, we may use personal information in the following ways:
• If applicable, we may use Automatically Collected information and Cookies information to maintain and improve our Services, including to do the following things: (a) automatically update the applications on your system; (b) remember your information so that you will not have to re-enter it during your visit or the next time you access our Services; (c) provide customized third-party advertisements, content and information, unless it will include instructions on how to opt out of receiving these advertisements, content and information in the future; (d) monitor the effectiveness of third-party marketing campaigns; (e) monitor aggregate site usage metrics such as total number of visitors and pages accessed.

We do not share or sell your personal information to any other parties, except in the rare instances when we are required by law. We maintain strict safeguards against unauthorized access to this data, and never disclose it without first obtaining your consent.

Data Processing

Our Services utilize integrated third-party services like Google Play services. These services store non-personal data (like play information) on their servers. We do not collect personal data (such as contact details) on our servers. Each service has its own privacy policy that you should be aware of before consenting to use them.

By reading this document, you agree not to disclose or transfer your personal data to any third parties except the Processors mentioned in this paragraph. This includes sharing your information with partner businesses that may support our mission and work. In order for us to lawfully collect, use, and protect your personal data we require explicit consent from you before doing so.

How Long We Keep Personal Information

We will keep your personal information for the length of time needed to provide you with our service and as long as necessary for the reasons stated in this privacy policy. After that, we delete all data pertaining to you within a reasonable timeframe. We do not verify the correctness of personal information that we collect; rather, we rely on users providing us with accurate information. In all cases, we retain such data only for a period of 12 months. If you no longer want us using your personally-identifiable information that is located physically on our servers, please let us know so that it can be deleted promptly.

Personal Data Protection

Your personal information is safeguarded by our comprehensive security measures, which include encryption to protect your data against unauthorized access. Additionally, this information cannot be accessed or shared by third parties.

User’s Rights

The User is also entitled to:

• request the access to and rectification or erasure of personal data;
• restrict the processing of personal data concerning the User;
• object to processing of personal data concerning the User;
• demand for realization of the right to data portability;
• exercise the right to lodge a complaint with a relevant supervisory authority;
• update Personal Data provided to us;
• the User is empowered to request one copy of the personal data undergoing processing free of charge. Any additional copies are provided on a reimbursement basis.

Our Policy Towards Children

Our Services are suitable for all ages to use, so we do not collect any information about Personal Data (such as name, age, address or phone number), especially information relating to minors. It is never appropriate for a child to disclose their name, address or phone number without their parent's permission. If you become aware that your child has shared Personal Information without your consent, please contact us, so we can take the necessary steps to delete that data.

Specific Provisions Applicable Under California Privacy Law

In order to comply with the California Consumer Privacy Act of 2018 (CCPA), which is a law that applies to individuals living in California, we have added this additional information about how we collect, use, disclose and otherwise process personal information of individual residents. The definitions mentioned in this notice will have the same meaning when used in this document.

California law requires us to disclose the types of personal information we collect and how we use it, the sources from which we gather personal information, and any third-party partners with whom we share data. We have detailed explanations for each of these points above in this policy document. In particular, our Services have collected the following categories of personal information from its consumers within the last twelve (12) months:

Category	Examples	Collected
A. Identifiers	A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number	YES (Device ID)
B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).	“A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories.”	NO
C. Protected classification characteristics under California or federal law.	“Race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information), driver’s license number, passport number, or other similar identifiers.”	NO
D. Commercial information.	Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.	NO
E. Biometric information.	Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data (Hair color, eye color, fingerprints, height, retina scans, facial recognition, voice, and other biometric data).	NO
F. Internet or other similar network activity.	Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement.	NO
G. Geolocation data.	Physical location or movements.	NO
H. Sensory data.	Audio, electronic, visual, thermal, olfactory, or similar information.	NO
I. Professional or employment-related information.	Current or past job history or performance evaluations.	NO
J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)).	Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.	NO
K. Inferences drawn from other personal information.	Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.	NO

As a California resident, you have the rights listed below:

• You can request information about how we have collected and used your personal information during the past 12 months including the categories of personal information collected, the sources from which we collected personal information, the business or commercial purpose for collecting personal information, and the third parties with whom we shared personal information.
• You can ask us to delete personal information we have collected from you. We may need certain types of information so that we can provide our Services to you. If you ask us to delete some or all of your information, you may no longer be able to access or use the Services.
• Right to be Free from Discrimination. We may not discriminate against you because you have exercised your rights, including, for example, by denying you access to our online services or charging you different rates or prices for the same online services, unless that difference is reasonably related to the value provided by your data.
• The right to opt out of the sale of Personal Information, which is defined in a way that may include the transfer of data to third parties to personalize ads for you. If you opt out of the ‘sale’ of your information, we will not sell your information, including to our advertising partners, but you may continue to receive ads from our Services, which may not be as tailored to your interests.
• You may exercise your California privacy rights described above by emailing us. We will need to confirm your identity (e.g. first name, last name, account name, email address, state of residence, etc.) and California residency to process your requests to exercise your information, access or deletion rights.
• You can request a copy of the personal information that we have collected about you during the past 12 months.

10. Further Privacy Notice for EU Residents (“GDPR Notice”)

If you are a European user, you can also request limitations to the processing of your personal information, object to the processing of your information, or exercise your right to data portability.

You have a right to know what Personal Data we hold about you, how and why we handle your Personal Data. You can ask us for a copy of your Personal Data and in some cases to have the information communicated to you. If you would like to exercise your right of access please contact us as described below and let us know what information in particular you would like to receive.

You have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority.

You have the right to withdraw your consent at any time.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at [email protected]